Shipping Policy

Product Shipped by 4 to 5 busniess Days  

This Shipping Policy outlines the terms and conditions related to the shipping and delivery of products purchased from Ajaveda.com. By placing an order on our website, you agree to comply with this Shipping Policy.

1. Order Processing Time

1.1Order Confirmation: After placing an order, you will receive an order confirmation email. This email serves as an acknowledgment of your order but does not guarantee acceptance or shipment of the order.

1.2 Order Processing: Order Processing: We strive to process and ship orders in a timely manner. Order processing times may vary depending on factors such as product availability, order volume, and holidays. Please refer to the product page or your order confirmation email for estimated processing times.

2. Shipping Methods and Carriers

2.1  Shipping Methods: We offer various shipping methods, which may include standard shipping, expedited shipping, or other options depending on your location and the products ordered. The available shipping methods will be displayed during the checkout process.

2.2 Shipping Carriers: We partner with reputable shipping carriers to ensure reliable and efficient delivery. The specific carrier for your order will be determined based on factors such as your location and the shipping method selected.

3. Shipping Costs and Delivery Times

3.1 Shipping Costs: Shipping costs are calculated based on factors such as the weight, dimensions, destination, and shipping method selected. The applicable shipping fees will be displayed during the checkout process.

3.2 Delivery Times: Delivery times will depend on the shipping method selected and the destination of your order. Estimated delivery times are provided for informational purposes only and are not guaranteed. Please note that unforeseen circumstances or events beyond our control may cause delays in delivery.

4. International Shipping

4.1 International Orders: We offer international shipping to select countries. However, please note that customs duties, taxes, or import fees may be applicable upon delivery, and these additional charges are the responsibility of the recipient. We recommend checking with your local customs office for information on any potential fees before placing an international order.

4.2 Customs Clearance: International orders may be subject to customs clearance procedures, which may cause additional delays beyond our estimated delivery times. We are not responsible for any delays or issues related to customs clearance.

5. Shipment Tracking

5.1 Tracking Information: Once your order has been shipped, we will provide you with a tracking number and instructions on how to track your shipment. You can use this tracking number to monitor the progress of your delivery on the carrier’s website.

5.2 Tracking Updates: Please note that tracking information may take some time to be updated in the carrier’s system. If you have any concerns about the status of your shipment, please contact our customer support team for assistance.

6. Address Accuracy and Delivery Issues

6.1 Address Accuracy: It is your responsibility to provide accurate and complete shipping information, including the recipient’s name, shipping address, and contact details. We are not responsible for non-delivery or misdelivery resulting from incorrect or incomplete information provided by you.

6.2 Delivery Attempts: The carrier will typically attempt delivery to the provided address on multiple occasions. If the carrier is unable to deliver the package after several attempts, it may be returned to us. In such cases, additional shipping fees may apply for reshipment.

6.3 Undeliverable Packages: If a package is deemed undeliverable and returned to us due to an incorrect address, refusal, or any other reason, we will refund the order value minus the shipping costs and any applicable fees.

7.Damaged or Lost Shipments

7.1 Damaged Shipments: If you receive a package that appears to be damaged, please document the damage and contact our customer support team immediately. We may require photographic evidence or other supporting documentation to process a claim.

7.2 Lost Shipments: In the rare event that a shipment is lost in transit, please notify our customer support team. We will work with the carrier to investigate and resolve the issue. Please note that investigations may take time, and we appreciate your patience in such cases. 

By placing an order on our website, you signify your acceptance of this Shipping Policy. If you do not agree with this policy, please refrain from placing an order or contact us for further clarification.